Dispatch

All info about shipping.

'Did you order before 10:00 PM? Then your package will be shipped the same day. 95% of these are delivered the next day.'

Sending packages

Our products are located in a distribution center that collaborates with DHL and PostNL. This is one of the Netherlands' most progressive companies in the field of parcel shipping. This means that if you order today, you will usually receive your package the next day. Do you think something went wrong with the shipping process or are you receiving a strange email from the postal company? Please let us know and we will look into it with you. If necessary, we can contact the postal companies directly.

Reasons for outsourcing

"The reason we outsource this is that we can never optimize the logistics process like they have done. We believe that if we deliver from these locations, we can provide the customer with the best service in terms of delivery time."

"We have been working with this company for a longer time now and the experiences are generally very good. It may be that they made a mistake during packing. You can always contact us for that as well, we will quickly resolve it together."

Track and Trace​

All packages are sent with a Track and Trace code. You will receive this by email after the package has been shipped.

Do you have a question about the delivery of your package?