Shipping is free for ALL orders in the Netherlands, Belgium, Germany, and France.

We will send you an order confirmation within één hour. If something went wrong, please feel free to contact our customer service. We are happy to assist you.

Your order is usually delivered within 1-3 working days.

We do everything we can to deliver your order within the indicated delivery time of 1-3 working days. In exceptional cases, delays may occur, for example due to high volume at the carrier. Has your order not been delivered after 5 working days? Then please contact us via our customer service. We are happy to assist you and will provide a suitable solution.

Canceling an order is definitely possible. However, this must be done within 1 hour after ordering, so we can still process it. Would you like to cancel your order? Please contact our customer service.

Yes, you can pay safely afterwards or in installments via Klarna.

Yes! We prioritize sustainability, both in terms of materials and production. Read here more about our environmentally friendly practices.

If your item is defective, please contact us via contact@ellasleeps.com with your order details and a photo. We will resolve it quickly.

Yes, you can return Ella Sleeps free of charge within the 30-day trial period.

We advise giving your body some time to get used to the new product. For a weighted blanket or pillow, this is 1-2 weeks, and feel free to give a topper 4 weeks. If you still don't like your product, you can of course return it in the ORIGINAL packaging.
You can report a return here: https://ellasleeps.com/pages/retourneren

You can try our products for 30 nights. If you are not satisfied, we will pick up the product free of charge and refund your money.

Yes, all our reviews come from real customers who have made a purchase at Ella Sleeps. We value transparency and honesty highly. After every order, customers automatically receive an invitation to share their experience. This ensures that our reviews provide a reliable picture of our products and service.

No, we are an online brand. By keeping our costs low, we can offer premium products at a fair price.

We recommend choosing a blanket that is about 8-12% of your body weight. Unsure? Check our size chart or contact our customer service for advice.

At this time, we do not offer separate covers for the Ella weighted blanket for children. The blanket itself is machine washable at 30°C, making it easy to keep clean.

Many parents also choose to place the blanket over a duvet or light blanket for extra protection.

Yes, but only if the blanket and your washing machine allow it. Check if the weight of the blanket (for example, 7 kg) is within your machine's limit. Use a delicate wash program at max. 30–40°C and avoid spinning.

For weighted blankets from 7 kg, we recommend using a cover because most washing machines cannot handle the full weight of our adult blankets. Of course, you can always check the maximum load capacity of your own washing machine to be sure.

Hand washing is possible, but many of our customers find this impractical. Moreover, frequent washing can cause the blanket to wear out faster. Therefore, we recommend using a cover to keep the blanket clean and make it last longer.

Yes, all our products – including the weighted blanket, topper, and pregnancy pillow – are made from hypoallergenic and skin-friendly materials, suitable for sensitive skin types.

Yes, the topper is compatible with almost every type of mattress, whether pocket spring, latex, or foam.

No, our topper is equipped with non-slip material on the underside and elastic corners for secure attachment to your mattress.

The topper features a stylish bamboo cover that is not only elegant but also functional. The breathable AirMesh material on the underside ensures optimal ventilation, so you can enjoy top quality for years.

Choose the size that fits your bed exactly. The mattress protector should not hang over the edges. Just choose the same dimensions as your mattress.

The topper supports up to 120 kg per person.

Yes, all our products – including the weighted blanket, topper, and pregnancy pillow – are made from hypoallergenic and skin-friendly materials, suitable for sensitive skin types.

The choice of shape depends on your personal sleeping position:

The U-shape offers support for the whole body, especially for the back and belly.

The C-shape provides targeted support and flexibility.

The J-shape is ideal for front support and offers more freedom of movement.
Each shape meets different needs. Discover which one suits you best!

Definitely! Many mothers continue to use it as a nursing pillow or simply for extra comfort while resting or sleeping.

Yes, we offer separate covers for the pregnancy pillow. View them here.

Yes, the cover is removable and can simply be machine washed.

The topper features a stylish bamboo cover that is not only elegant but also functional. The breathable AirMesh material on the underside ensures optimal ventilation, so you can enjoy top quality for years.

Yes, all our products – including the weighted blanket, topper, and pregnancy pillow – are made from hypoallergenic and skin-friendly materials, suitable for sensitive skin types.

No, the pillow is fully filled and ready to use upon delivery. No extra filling is provided.

Yes, all our products – including the weighted blanket, topper, and pregnancy pillow – are made from hypoallergenic and skin-friendly materials, suitable for sensitive skin types.