All info about warranty at EllaSleeps.com
Ella Health
With every order at ellasleeps.com, you have a minimum of 2 years factory warranty after receiving your order.
Warranty period
As a consumer, you have the right to the legal provisions regarding warranty. This is also known as the statutory warranty and means that the product meets expectations and does what you can reasonably expect as a consumer. In addition, you also have a 2-year manufacturer's warranty on all our products.
When does the warranty expire?
A product is not covered by the warranty if products are damaged by the actions of the consumer. Of course, we are always open to questions, you can always email us. Then we will find a suitable solution together.
How do you extend the warranty?
To extend your warranty, simply fill out the extended warranty form within a month of your purchase. This will give you an additional 3 years of warranty on EllaSleeps and selected products. This means you will receive a total of up to 5 years of warranty on your purchase.
When does the warranty expire?
Our customer service is ready to help you and work together to find a suitable solution. You can reach us by email or phone. We strive to respond to your request within 24 hours.